City of Sacramento Development Services Department

Envelope icon Email Updates
Sign up  today to get the latest info.

Customer Service

Development Services Department is committed to providing excellence in service by making continuous process enhancements based upon the needs of our customers.

 

Permit Counter
Permit Counter
300 Richards Boulevard, 3rd Floor
Sacramento, CA 95811
Hours
8:00 AM and 4:00 PM, Monday through Friday
Make a Counter Appointment
Avoid standing in line! Our Fast Pass program allows you to make an appointment for counter services. More...
Counter Feedback Form
As one of our customers, you can tell us best how we're doing. Please help us by taking a moment to provide us with your thoughts about your visit to the permit counter.

Help Line

Phone
Development Information: (916) 264-5011
Flood Zone Information: (916) 808-5061
Fax
(916) 808-8370
Email
Building: ezpermit@cityofsacramento.org
Planning: planning@cityofsacramento.org

Signs & Site Conditions

DSD recently created a new team dedicated to reviewing signs (such as store signs) for compliance with the Chapter 15.148 of the City Code.
Phone
(916) 808-0990
Email
signs@cityofsacramento.org

Customer Service Warranty

A list of expectations to be provided to our customers at all stages of the development process. More...

Ombudsman

The Ombudsperson is a senior staff member that assists customers with issue resolution and relationship building with the Development Services Department. More...

 

Customer Open Exchange

Give us your feedback! More...

 

 

City Operator

If none of the above options meet your needs, please contact the City Operator at (916) 264-5011, 24/7/365. They can connect you with the appropriate City office for what you need, as well as help you with document and information accessibility (language translation, etc.).
Page last modified 12/23/2008 at 3:29 PM